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About Tuscola Pain and Wellness Center

Our expert team blends Standard Process and MediHerb retail sales, chiropractic, physical therapy, and functional medicine to treat root causes and support whole-body wellness.

Meet Dr. Hemmer

Dr. Bill Hemmer has been serving the Tuscola community for over 30 years with one mission: to help people live healthier, pain-free lives through personalized, natural care. As the founder of Tuscola Pain and Wellness Center, Dr. Hemmer blends decades of clinical experience with a passion for wellness, combining chiropractic care, nutrition, and functional medicine to treat the root cause—not just the symptoms.

His journey began with a deep belief that true healing comes from within. Over the years, he’s helped thousands of patients regain energy, reduce pain, and take back control of their health. Whether it’s through spinal care, advanced lab testing, or targeted nutritional protocols, Dr. Hemmer is dedicated to giving each patient the tools and support they need to feel their best—at every stage of life.

Need Help?

  • Online Customer Support

    At Tuscola, we're here to support you with care and efficiency. Our live chat is available Monday through Friday from 9 AM to 4 PM, with periodic weekend check-ins. While we welcome all questions, we prioritize members—so be sure to sign up here for the fastest service.

    Orders placed over the weekend are fulfilled on Monday. Our team is committed to helping you, and we kindly ask that you treat our staff with respect—they're real people with young children and families. Thank you for your kindness and understanding as we serve you with heart.

    We assist with:

    • Canceling orders
    • Processing returns and refunds
    • Managing subscriptions
    • Answering product-related questions
    • Member Rewards program
  • In-Person Patient Support

    Tuscola proudly serves the heart of Illinois with personalized, in-person care. Whether you need assistance placing a product order for local pickup, paying by check, scheduling an appointment, navigating insurance-related questions, or working through a physical therapy plan, we’re here to help.

    Call us at (217) 253-2370 If you call and can’t get through right away, please leave us a message—we may be assisting in-office patients or on hold with insurance providers on your behalf.

    Our office hours are:

    Monday: 8 AM – 6 PM

    Tuesday: 1 PM – 6 PM

    Wednesday: 8 AM – 6 PM

    Thursday: 1 PM – 6 PM

    Friday: 8 AM – 6 PM

    Saturday & Sunday: Closed

Services

  • Integrative and Functional Health Assessment

    Your health is made up of many complicated systems and tissues, including your mental, chemical and physical health.

    Our functional assessment combined with lab and your health goals will provide a plan that addresses on all three sides of your health.

    We take your health very seriously and will focus attention on all three parts of your health at different times during your care to get you the most relief and fastest recovery. We want to work with you to put your health puzzle together and provide you with a beautiful health future.

  • Chiropractic Adjustments 

    We treat the entire family. From children to our beloved elderly patients, we use safe and gentle techniques such as Activator, Logan Basic and Soft Tissue Manipulation to stop your pain and release your tension.

    For more aggressive needs we can use Diversified and Gonstead Techniques. We also add Deep Tissue Manipulation and Percussion to set the joints deeper and reset the muscles for less pain and better movement.

    You may also receive specific types of adjustments, such as, an Upper Cervical Adjustment or Cox Flexion Distraction to target specific areas needing specialized techniques for you to get maximum pain relief and increased function.

  • Physical Therapy

    Decreasing your muscle spasm and increasing your muscle function are two extremely important parts of releasing pain and disability from your body. We offer 30, 60 and 90-minute massage options to eliminate your knots, chronic headaches, back pain, knee pain and sciatica nerve pain.

     Another important part of massage therapy is lymphatic drainage from your legs and feet. Massage helps detoxify your body and allows for pain relief and healing to occur, while making the muscles healthy and ready to take on the stress of your daily life.

Meet the Team

  • Ellen

    For over 19 years, Ellen has been the smiling face and steady hand that welcomes you in. As our Office Manager, she ensures that every patient feels supported, informed, and at ease from check-in to check-out. Her commitment to creating a calm, professional environment helps set the tone for the healing work that happens here every day.

    Ellen’s behind-the-scenes efforts are just as impactful as her warm greetings. She expertly coordinates appointment scheduling, assists with insurance questions, and ensures the entire front office runs efficiently. Whether you're a new visitor or a long-time patient, Ellen is there to help you navigate your care journey with clarity and kindness.

  • Allison

    Allison Wisniewski is the kind and helpful voice behind our Online Order Support at Tuscola Pain & Wellness Center. With a full year under her belt, she’s become an essential part of the team—managing subscriptions, resolving order issues, and answering product questions with patience and clarity. Whether it’s a shipping hiccup or a supplement concern, Allison ensures every customer interaction is smooth and stress-free.

    Outside the clinic, Allison is a proud mom of three who brings her joy and energy to both family life and her work. She lives in the Chicago suburbs and enjoys unwinding with a little karaoke in her free time. Her friendly, solution-focused approach makes her a favorite among customers, and we’re proud to celebrate her one-year anniversary as a valued member of our team.

  • Victoria

    Victoria brings heart, knowledge, and a genuine passion for wellness to her role as a Therapy Technician at Tuscola Pain & Wellness Center. She completed a Certified Health Coaching program and uses that foundation to guide and educate patients through their treatment journey.

    Victoria’s role goes beyond applying therapy—she takes time to explain how each treatment works and why it matters. Her calm and encouraging presence helps patients feel informed and supported, turning what could be a confusing or overwhelming process into a clear and collaborative experience.

Schedule A Consultation

Ready to take the next step toward better health? Whether you're dealing with chronic pain, low energy, or looking for a more natural path to wellness, Dr. Bill Hemmer and the team at Tuscola Pain and Wellness Center are here to help. Your personalized consultation is the first step toward real answers—and real results.

Visit our Help Center

Need product support? Cancel your order? Change your subscription? Make an appointment? Visit our help center to get your problems answered quickly!